Tuesday, January 1, 2008

The Sona Pillow

For those of you who have never heard of the Sona Pillow, it was something I read about in Prevention Magazine from their February 2007 issue (I saved the article I read about 3 months ago). It's also called the snore-stopping pillow. It was developed by a Harvard-trained neurologist and it's designed to tilt your head and open your airways while sleeping. Patients studied have shown a reduction in sleep interruptions from 17 to 5. Oh, it's also FDA approved. So I took a look at the website to purchase one for my husband (www.sonapillow.com).

According to the article it sells for $69.99. When I went to the website tonight it states that Brookstone is now their exclusive selling partner. This is apparently due to overwhelming demand. So I clicked on the link to Brookstone and discovered the pillow is not selling for $69.99 but for $129.00. Plus they want an additional $20.00 for the pillowcase. I was so furious that I emailed Brookstone customer service and told them how it was unfair that an article states the price for the pillow is $69.99 and they are selling it for $129.00 plus $20.00 for the pillowcase. The last thing I stated in the email was "Dare I call this false advertising?". Please feel free to contact Brookstone Customer Service at customerservice@brookstone.com.

I'm sure they are not going to care that someone is not happy with the price and is not going to purchase the pillow as a result. It's also a shame that no one reads this blog because if people did Brookstone might pay attention to what the little guys has to say. Alas, I'm just one person who with any luck will receive a response from Brookstone, but I doubt that will happen. Should anything come of the email I sent today, to Brookstone, I'll let you know.

It just so happens that I was checking my email and I received an automatic response from Brookstone Customer Service and they are going to look into my inquiry and will get back to me as quickly as possible.

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